Twilio Integration · Updated August 2026
Continuous Detection, Built for Twilio
Our Twilio connector now verifies callers for the full duration of the call — not just at login — catching a synthetic voice swap, a hijacked session, or a fraudulent handoff the instant it happens.
Native Media Streams Integration
Why continuous authentication matters
Fraud doesn't happen at the same moment on every call — it can happen at any time. A one-time check at login only protects the start of a call. Generative AI has made voice cloning cheap and accessible, and bad actors increasingly use synthetic audio to bypass exactly that kind of one-time identity check.
By streaming audio continuously via Twilio Media Streams, IngenID's updated connector re-verifies the caller throughout the entire interaction, not only at enrollment or call start.
What's new
Continuous Authentication
Re-verifies caller identity throughout the call, not just at enrollment or call start.
Real-Time Deepfake Detection
Flags synthetic or manipulated audio as it happens, live on the call.
Lower Cost Per Verification
Makes always-on protection viable at high call volumes without legacy pricing overhead.
Native Twilio Deployment
Runs on Twilio Media Streams — no rip-and-replace of existing telephony infrastructure.
Why continuous monitoring doesn't cost more
Most voice security vendors bill per second of audio processed — so continuous, full-call monitoring gets more expensive the longer a call runs. IngenID bills per transaction: one flat fee per engagement, whether it's a 10-second IVR check-in or a 10-minute contact-center call. That's what makes always-on protection practical at high call volumes.
“Fraud doesn't happen at the same moment of every call — it can happen at any time. Attackers know a one-time check only protects the start of a call, so we made authentication continuous: our Twilio connector now listens for a live, consistent voice for the full duration of the call, catching a synthetic voice swap, a hijacked session, or a fraudulent handoff the instant it happens.”Nick Bartolotti CTO, IngenID
Availability
Available Now for Twilio Contact Centers
Existing IngenID Customers
The updated connector is available now — no additional integration work required for current Twilio deployments.
New Enterprise Customers
Running your contact center on Twilio? Get continuous protection live without replacing your telephony stack.
Free 30-Day Trial
See continuous authentication running on your own Twilio traffic before you commit.
Start your free trial →Read the full announcement: IngenID Expands Continuous Deepfake Detection to its Voice Authentication Service for Twilio Media Streams →